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Terms & Conditions

1.Company information
Self-Cinema
Regeringsgatan 93
111  39 Stockholm
Sweden
Corporate identification number: 559196-1296
Email: [email protected] 

2.Age restrictions
Parental or guardian consent is required for customers under the age of 18.

3.Order summary
When you place an order at self-cinema.com, you will receive an automatically generated email confirming the receival of your order.This email is only a confirmation of receipt of your order and cannot be treated as a legally binding order confirmation. at this point, self-cinema.com still reserves the right to cancel the order if there is an error with pricing or the product is out of stock. In the event, we are unable to deliver your order, we will contact you right away to cancel your order.

4.Prices and payments

Prices
Customers within the EU (and UK): All taxes and duties are included in the price.
Customers outside the EU: Taxes and duties are not included in the price, and may be payable when you receive your order.

Self-cinema.com shows prices in the following currencies: Swedish Kronor (SEK), Euro (EUR), Pound Sterling(GBP) and U.S. Dollars(USD).

Payment methods
Self-cinema.com currently accepts payment through Visa and MasterCard, Credit and Debit globally, we also accept PayPal. In some countries we accept invoice payment after delivery, direct debit and direct transfer options.

Your purchase total is charged when your order has been processed and shipped

We do our best to make our Website as secure as possible to shop at. Your card payment is securely handled using the latest security technology available. All information is encrypted using SSL encryption, which prevents unauthorized access to card details.

5.Shipping
Your order will be shipped within 24 hours from the time you receive your order confirmation on business days (not including public holidays).

As soon as your order leaves our warehouse, you will receive a shipping confirmation by email or text with your tracking number and a link for tracking your order. All orders are fully traceable using UPS tracking. 

Delivery Methods:
Within Sweden:
Postnord with delivery within 2 business days.

Within Europe:
UPS Standard service with delivery within 2-3 business days.
UPS Express Saver service with delivery within 1-2 business days.

Outside of Europe:
UPS Express Saver service with delivery within 2-5 business days.

6. Returns
Self Cinema offers free returns on all orders.

If you would like to return any of the items that you have received, we offer a 14-day return policy, valid from the day you receive your order. To return an item, please send an email to: [email protected] with your order number and then use the pre-paid return label that was included in your shipment. 

All items returned must be unworn, unused, in the same condition as when received, and must have all tags, including original packaging materials.

Once we receive your return and the above conditions are met, the return will be processed, we have a handling time of up to 10 business days starting from the day your return has arrived back to our warehouse. You will receive an email and the funds will be refunded to you in the same way as payment was made.

Please send all returns to the following address:

Self Cinema
Regeringsgatan 93
111 39 Stockholm
Sweden

7. Exchanges
Self cinema offers free returns on all exchanges.

If you would like to exchange any of the items that you have received, we offer a 14-day return policy, valid from the day you receive your order. to exchange an item for a different size, please send us an email to: [email protected] with your order number and the new size you would like and we will reserve it for you. Use the pre-paid return label that was included in your shipment to return the goods. Once we receive your return shipment, we will process the exchange and ship your new item, we have a handling time of up to 10 business days starting from the day your return has arrived back to our warehouse.

All items returned must be unworn, unused, in the same condition as when received, and must have all tags, including original packaging materials.

Please send exchanges to the following address:
Self Cinema
Regeringsgatan 93
111 39 Stockholm
Sweden

8.Claims
In case that your purchase is defective or becomes defective, please notify us immediately at [email protected] According to the Consumer Act (1990: 932) customers are entitled to complain about faulty items within three years.

Please contact us by sending us an email to [email protected] self cinema.com with “claims” as the subject. in your email, please include your order number, description of the defect, and pictures showing the product and the defect.

We will contact you after we have processed the claim, which can take up to 14 days.

9.Governing Law
These Terms and Conditions are compiled in accordance with Swedish law. To the extent permitted by law, Swedish courts will have exclusive jurisdiction over any dispute under this agreement. The laws of your country may differ from Sweden and there may be additional legal requirements to use this website. You must comply with all applicable local and international laws and regulations regarding your use of our site.

 

 

 

 

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